Dear Family, Friends, and Customers,
As the year comes to a close, I would like to take a moment to reflect on the past year and express my heartfelt gratitude to all of you who have been part of our journey at HUONE Singapore. Your trust and support have been invaluable, and I am truly honored to be part of this incredible community.
My first few months as CEO of HUONE Singapore have been nothing short of memorable. Transitioning into this role while balancing the running of two companies could have been overwhelming, but the HUONE team made it incredibly seamless for me. Their dedication, energy, and passion for delivering exceptional experiences are what make HUONE so special. I owe much of this smooth transition to them, and for that, I am deeply grateful.
One of my favorite memories so far has to be when I first saw the Igloo Room. It immediately brought me back to my visit to Finland in 2014—a place that holds a special spot in my heart. It was a beautiful reminder of HUONE’s unique connection to Finland, where this concept first began. This space, like so many others at HUONE, is more than just a room; it tells a story and sparks creativity, which is what I find so inspiring about being here.
Reflecting on 2024, I noticed how the demand for full buy-out events stood out as a trend. Events like the Degen Summit, the Property Lim Brothers Summit, and our very own Finland Week were highlights that showcased HUONE’s ability to transform our unique spaces into immersive experiences. If you haven’t seen them, check out our Instagram or LinkedIn posts for a glimpse of these incredible events. If you haven’t seen them, check out our Instagram or LinkedIn posts for a glimpse of these incredible events.
HUONE Singapore Highlights:
- Total 1137 events and 21,085 guests hosted
- The largest single group hosted: 550 guests
- Most popular rooms: Forest & Warehouse, for trainings, workshops and seminar
- Most Visits to HUONE by a Single Customer: 57 times
- NPS(net promoter score) average: 90
As we look toward 2025, we are excited about the opportunities ahead. My vision for HUONE Singapore remains clear—to continue innovating, expanding our offerings, and delivering experiences that exceed your expectations. We are exploring new partnership opportunities to further enhance your event experiences. This includes partnering with event platforms to collaborate with event organizers, collaborating with neighboring hotels to offer seamless meeting and accommodation solutions, and collaborating with service providers around Clarke Quay to create a more comprehensive and exciting event experience. Additionally, we are teaming up with catering partners to introduce more creative food options and developing new internal menus to surprise and delight our customers.
On behalf of everyone at HUONE Singapore, I want to express my deepest gratitude for your trust and support.
Here’s to a season filled with warmth, joy, and connection, and to an even more exciting year ahead.
Wishing you and your loved ones a joyous holiday season and a prosperous New Year.
Warm regards,
Jay Yeo Wei Jie
CEO, HUONE Singapore