FAQ

You can give us a call +358 (0) 20 78 51 440 or send email info.fi@huone.events to get more information about our venue. We are happy to help!

To book any events, please visit our online booking system on the upper righthand side of the website. You can also contact our sales team: +358 (0) 20 78 51 440 or send email info.fi@huone.events 

You can visit the Online Booking calendar to view the availability for all events. If the room you want is not available on the date and time you have entered, please try again by changing your time frame, room, or date. If you have any questions about trying to book an event, call +358 (0) 20 78 51 440 or send an email info.fi@huone.events, we will be happy to assist you. You can also try our Contact form. 

All changes (cancellation or date change requests) must be communicated to HUONE via
Email: info.fi@huone.events l Phone: +358 (0) 20 785 1440 Mon-Fri 8 am to 4 pm (not available on bank holidays)

Please note that HUONE must confirm the requests via email.

• Confirmed events consisting of groups of 1-10 people can be cancelled free of charge when the request for cancellation has been made 7 days prior to the event date.
• With less than 7 days’ notice 100% of the total in the quotation or the online-booking sum will be charged.

• Confirmed events consisting of groups of 11-40 people can be cancelled free of charge when the request for cancellation has been made 14 days prior to the event date.
• With less than 14 days but more than 7 days notice, we will charge minimum rental of the space.
• With less than 7 days notice, we will charge 100% of the total sum in the quotation

• Confirmed events consisting of groups of 40 people or more can be cancelled free of charge when the request for cancellation has been made 30 days prior to the event date.
• With less than 30 days but more than 21 days notice, we will charge minimum rental of the space.
• With less than 21 days notice, we will charge 100% of the total sum in the quotation.

You can change the date of the event once free of charge.

Customisation

• If the event requires customisation (including but not limited to) such as sourcing of special products, unusual opening times or additional build-up and/or production time, the cancellation policy may differ from the above. In this case, the terms can be also found in your quotation.

Adjusting the number of participants:

• For 1-60pax reservations the final number of participants has to be informed the latest one (1) week prior to the event. After that, changes amounting to less than 10% of the original confirmed number are allowed if notified before the event date. (For example, for a 100pax event, you can only change the number to 90pax if the event date is within one (1) month)
• For over 60pax reservations the final number of participants has to be informed the latest two (2) weeks prior to the event. After that, changes amounting to less than 10% of the original confirmed number are allowed if notified before the event date.

All prices are exclusive of VAT. Billing surcharge of 15€ will be added for invoices. HUONE reserves the right to change the terms and conditions of the cancellation policy.

Of course! We welcome anyone who are interested for a tour and site visit of our exciting HUONE Helsinki venue for their upcoming meetings or events. Just drop us a request via email: info.fi@huone.events or our Contact form to fix a timing!

• Check the arrival information for HUONE Kamppi
• Check the arrival information for HUONE Kaivopiha
• Check the arrival information for HUONE Kluuvi

• Check the arrival information for HUONE Kamppi
• Check the arrival information for HUONE Kaivopiha
• Check the arrival information for HUONE Kluuvi

• Check the arrival information for HUONE Kamppi
• Check the arrival information for HUONE Kaivopiha
• Check the arrival information for HUONE Kluuvi

There are plenty of hotels nearby HUONE Kamppi we can warmly recommend such as Radisson Blu, NH Hotel near by HUONE Kaivopiha.

HUONE issues partial pre-invoices for events. When confirming the reservation, we kindly ask you to provide invoicing and reference information so that an pre-payment invoice (80% of the offer amount) for the event can be sent. Alternatively, you can also pay for the event with the most common payment cards (except AMEX) on the spot or through our reservation system when booking in online. If your event is less than 14 days away, we will invoice the entire amount after the event.

Payment term is 10 days net, when invoiced, unless otherwise specified or agreed, invoicing fee 15€ + vat.

All information can be found here for invoicing in Finland.

From March 2024 onwards, HUONE Kamppi Oy will start to partially pre-invoice events. When confirming the reservation, we kindly ask you to provide invoicing and reference information so that an pre-payment invoice (80% of the offer amount) for the event can be sent. Alternatively, you can also pay for the event with the most common payment cards (except AMEX) on the spot or through our reservation system when booking in online. If your event is less than 14 days away, we will invoice the entire amount after the event.

Payment term is 10 days net, when invoiced, unless otherwise specified or agreed, invoicing fee 15€ + vat.

HUONE provides secure wireless connections. Just look for the network called HUONE Guest.

All rooms come equipped with the latest HD audio/visual equipment and technology. If there is something special you need please let your Event Coordinator know and they’ll arrange it.

There are always hot drinks such as tea and coffee freely available in the common areas. Breakfast, lunch, dinner, and afterwork drinks are available as part of a package. Please see our Pricing page or speak with your Event Coordinator to arrange a meal for your guests.

Framery is a sound insulated working space, perfect environment for private phone calls and small meetings. Frameries also have lighting and air ventilation, therefore working in a Framery is peaceful and comfortable.

If you are attending an event at HUONE, you may freely use available Frameries. You can also book a Framery in advance if needed, please ask more from your event’s coordinator.

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You can follow HUONE on our own social media: we are on LinkedIn: HUONEGlobal & HUONEHelsinki  IG: @huonhelsinki FB: Huone Tapahtumahotelli

We have video surveillance on our premises. This is used only for monitoring safety, since we have alcohol served in premises. Sound is not recorded and the cameras are positioned so that no screens will be monitored. All recordings are destroyed after 14 days and no material is given to third parties. Customer can see the recordings upon request.

You can find our General Terms and Conditions here.