FAQ

You can give us a call +45 88 618 390 or send email info.dk@huone.events to get more information about our venue. We are happy to help!

To book any events, please visit our online booking system on the upper right hand side of the website. You will receive an email summary of your request to keep for you records. You will also be contacted with a confirmation from our Sales Manager within 4 hours. If you have any questions about your event request please contact the email mentioned above.

You can visit the Online Booking calendar to view the availability for all events. If the room you want is not available on the date and time you have entered, please try again by changing your time frame, room, or date. If you have any questions about trying to book an event, call +45 88 618 390 or send an email info.dk@huone.events, we will be happy to assist you. You can also try our Contact form.

Yes, all times are flexible. The times shown in our online reservation system are the default times, but there is some flexibility depending upon other reservations. If the event is to go over 9 hours then there will be an extra fee. Just mention your need to adjust the time when booking your event in the “additional information” segment or contact your Event Coordinator.

Contact your event coordinator right away. Your event coordinator will be happy to help guide you through this process. Written notice will be required as proof of your cancellation.

Cancellation Policy:

If you decide to cancel your booking:

• More than 6 weeks before the event, 100% of the prepayment will be refunded.
• 3-6 weeks before the event, 35% of the prepayment will be refunded.
• 1-3 weeks before the event, 10% of the prepayment will be refunded.
• Less than 1 week before the event, the deposit is non-refundable.

Of course! We welcome anyone who is interested in a tour and site visit of our exciting HUONE Kastrup venue for their upcoming meetings or events. Just drop us a request via email: info.dk@huone.events or our Contact form to fix a timing!

HUONE Kastrup
Amager Strandvej 390
2770 Kastrup

Check the arrival information for HUONE Kastrup

HUONE customer parking is located on the back of the building. Drive through the gate in the middle off the building from Amager Strandvej. Take a available parking space, please note, there are a lot more free spaces further behind the building. Please note the some parking spaces are reserved for other companies, please see signs on the space if reserved.

To pay for parking download the app “Easy park” and use area code 4310, choose the time needed.

Parking costs:

Aprox. DKK 80,00 per day

Find more information about arrival to HUONE, here.

Clarion Hotel Copenhagen Airport and Quality Airport Hotel Dan are 5 min walk from HUONE Kastrup.

Please refer to the General Terms and Conditions page.

HUONE provides secure wireless connections. Just look for the network called HUONE Guest.

All rooms come equipped with the latest HD audio/visual equipment and technology. If there is something special you need please let your Event Coordinator know and they’ll arrange it.

There are always hot drinks such as tea and coffee freely available in the common areas. Breakfast, lunch, dinner, and afterwork drinks are available as part of a package. Please see our Pricing page or speak with your Event Coordinator to arrange a meal for your guests.

Framery is a sound insulated working space, perfect environment for private phone calls and small meetings. Frameries also have lighting and air ventilation, therefore working in a Framery is peaceful and comfortable.

If you are attending an event at HUONE, you may freely use available Frameries. You can also book a Framery in advance if needed, please ask more from your event’s coordinator.

‘Huone’ means ‘room’ in the Finnish language. Our sole mission lies in hosting memorable business events and meetings with from 10 to 700 attendees. We also do larger, multi-room events. We host any event from a 6-person board meeting to a 700-person product launch or anniversary dinner. We are an all-in-one solution with creative spaces, event consultation, food & beverages, programs, and our very own online reservation system. The pilot unit was established in Helsinki, Finland in November 2012. It is a 2200m2 business events facility with 12 event rooms, 3 saunas, a dining hall, lounge, and terrace. The biggest room can house 100 people while the smallest room is meant for small private meetings. Today, HUONE Helsinki has hosted almost 6000 events and won international 6 awards.

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You can follow HUONE on our own social media or with #HuoneCopenhagen

We have video surveillance on our premises. This is used only for monitoring safety, since we have alcohol served in premises. Sound is not recorded and the cameras are positioned so that no screens will be monitored. All recordings are destroyed after 14 days and no material is given to third parties. Customer can see the recordings upon request.

You can find our General Terms and Conditions here.